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Track 2: Electronic Records—More than Just Computer Files

Wednesday, September 23, 3:15 PM - 4:30 PM

Location: Auditorium 2

Presenters: Rod Olson, Chris Iverson

Track: Managing Electronic Records

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We are all familiar with the Terminator movies and Skynet. These movies help illustrate how we become servants to our computer systems if we let them dictate our business practices.  Moving to an electronic records system is not just implementing a new computer system, it is also an opportunity to change business practices. Courts must ensure that case management systems, in which our electronic records are located, do the mundane work of initiating, tracking, and resolving deadlines while freeing staff to concentrate on maintaining the quality of the court record. Our presentation will review the concept of leveraging the features of a court management system and electronic records to make business practices more efficient, as well as utilizing reports for quality control and automatically sharing information with our justice partners. ND has been using electronic records since October 2009 and we will share our lessons learned, one of which is to be in control of your case management system.   

Session Materials

About the Presenters

Rod Olson

Rod Olson has an extensive court background.  He served as a court administrator in Minnesota for 28 years before being named the unit court administrator for one of the four administrative units in North Dakota in 2005.  In 2009 two of the counties in his unit were chosen as the pilot sites for the implementation of a new case management system, which involved moving from paper files to an entirely electronic file, including imaging, e-filing, e-signatures, and web access.  Mr. Olson is an ICM Fellow and is certified to teach many of the National Center for State Courts' Court Management Program courses, including Managing Technology Projects and Technology Resources. He has led courses in court technology and leadership in North Dakota, Minnesota, South Dakota, and Idaho and for the National Association for Court Management. Mr. Olson can be reached via email at rolson@ndcourts.gov, or at (701) 451-6947.

Chris Iverson

Chris Iverson began her career in the North Dakota Juvenile Court in 1989.  During her time there, she participated in the process of bringing juvenile court onto an electronic case management system. She is currently the assistant court administrator for Unit 2.  She participated in the project to move the court to a new case management system and is currently the chair of their case management system’s statewide User Group.  Ms. Iverson is an ICM Fellow and is certified to teach many of the National Center for State Courts' Court Management Program courses, including Managing Technology Projects and Technology Resources.  She has led courses in court technology and leadership in North Dakota, Minnesota, South Dakota, and Idaho and for the National Association for Court Management. She can be reached via email at civerson@ndcourts.gov, or at (701) 845-6674.